Great Salespeople Skillfully and Consistently make use of Current Technology Tools
by Dave Kahle
I can actually remember a time when I thought, “I don’t need to know how to use a computer, I’ll just hire people who do.” Those days are, of course, long gone. Today, I’d be lost without my laptop and cell phone. I even take my laptop on vacation. There are technologies that are routinely available and routinely used by salespeople to help them be more effective. Laptop computers, CRM software, iPhones, GPS and webinars — all have the capacity to make a salesperson more productive. For too many salespeople, the use of these kinds of technologies is still optional….
Adding Value to Every Sales Call
by Dave Kahle
Are you wasting your customers’ time? Or adding value every time you call on them? In this pressurized, multi-tasking world, where your customers are expected to produce more in less time, they…
Transforming Your Sales Force by Creating Specific Expectations
by Dave Kahle
Excerpt from Transforming Your Sales Force for the 21st Century by Dave Kahle. I just finished a phone call with a potential client who had called to discuss a problem. …
Prioritizing Accounts
by Dave Kahle
Q. I’ve heard you mention several times the importance of prioritizing and targeting customers. Can you shed some more light on this? A. This is a key issue with me,…
Do You Use Sales Tracking Software?
by CommenceCRM
Sales is a proactive game and winning requires sales representatives and sales managers to fully understand some key points: timing, competition, and resources needed. This cannot be achieved without tracking each sales opportunity and…
Are You Willing to Invest in Marketing?
by CommenceCRM
Commence customers almost always purchase the Marketing application built into our CRM software. Why? Because they want to use it to build brand visibility and most importantly generate new business opportunities using the product’s bulk-e-mail and drip marketing campaign…
Understanding Sales Tracking Software
by CommenceCRM
Tracking and managing the sales cycle is paramount to the success of every business, but despite this, many have failed to master the process. What is Sales Tracking Software? Sales…
How to Train a Sales Team About Product Knowledge
by CommenceCRM
91% of Baby Boomers and around 79% of Generation Z believe that informed store staff makes in-store buying more appealing. In any sector, from retail to real estate to SaaS,…
10 Key Client Retention Metrics and Their Calculations
by CommenceCRM
Client retention is crucial, especially for B2B businesses. However, developing a solid customer retention tactic is not a top priority for marketers; and consumer success groups are nearly impossible to…
CRM Solution to the Challenge of Customer Retention
by CommenceCRM
Most people would think that signing up new customers would be the biggest challenge for CRM solution providers. With several hundred vendors in the space the CRM sector is one…
7 Strategies for Successful Client Relationship Management
by CommenceCRM
According to a Stanford University longitudinal study, more than 70% of relationships end during the first year. Anyone who’s ever spent a significant amount of time in the dating world…