Month: April 2013

Commence Corporation celebrates Take Your Child to Work Day

By CommenceCRM / April 30, 2013

Take Your Child to Work Day is gaining momentum in the state of New Jersey and provides an opportunity for children to experience what mom and dad do in their careers while the kids are busy at school. It’s a fun time for all and helps build a bond between staff members and their children. Commence Corporation supported this initiative…

Read More

Pointers for Breaking the Ice with New Customers

By CommenceCRM / April 29, 2013

Breaking the ice with new customers is based on the initial meeting or point of contact. With that, it is important to have an understanding of the prospect’s purpose and goals. Preparation and planning for that initial meeting is imperative. Although we use the word ‘meet’ to describe our first contact with new clients and others, what really matters is…

Read More

Getting the Right Sales Model is Critical for Small to Mid-size Businesses

By CommenceCRM / April 26, 2013

  According to industry reports… More than 41% of all small to mid-sized U.S. businesses reported that their sales and marketing efforts fell short of achieving their Q1 revenue goals.   “This is nothing new.” says Larry Caretsky, president of CRM solution provider Commence Corporation. “I think the biggest challenge facing small to mid-size companies today is dealing with the…

Read More

Sales Question and Answer #22 – Does dress matter?

By CommenceCRM / April 24, 2013

This is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Q. What are your views on dress? Does it matter? A. Sure it matters. Everything that you say and do matters. Dress can be a powerful part of your persona. On one hand, how you dress…

Read More

What Your Digital Reputation Tells Customers

By CommenceCRM / April 22, 2013

Your online reputation is what people use to decide whether or not they want to do business with you. So when they Google you, what do they see?

Read More

Knowing How and Where Your Sales are Being Generated Can Pay Dividends for Future Business

By CommenceCRM / April 19, 2013

As a sales manager when I get together with some of my colleagues the conversation is often centered on what deals each of our teams has closed. My colleagues seem focused on the size of the deal or the number of deals coming in. One day I decided to ask a question that seemed to confuse them all: where do…

Read More

Join the Conversation with Commence CRM

By CommenceCRM / April 18, 2013

At Commence we value our customer relationships. “Relationships, not technologies, are what make CRM strategies successful. They connect people and get work done, deliver value, solve problems and gain insight into how better to serve customers in the future.” Louis Columbus, Our goal is to help you get the most value from our CRM solutions. How do you do…

Read More

How CRM Can Help You Better Communicate with Your Customers

By CommenceCRM / April 16, 2013

Probably the number one mistake that companies make is that they think CRM is solely about their own efficiency. That’s well intentioned, but if this is indeed the only focus of their CRM, they’ve taken their eyes off the ball. Of course, the ball is the customer. Consider the following tips to keep the focus right where it should be:…

Read More

Pure Play CRM Vendor Making Big Impact

By CommenceCRM / April 15, 2013

You don’t have to be an 800 pound gorilla to provide a quality product and make an impact in the CRM software industry. In fact, pure play CRM solution provider Commence Corporation has been doing it for more than two decades and has a large and rapidly growing customer base. So what does being a pure play vendor really mean?…

Read More

Achieving a holistic 360 degree view of your customer

By CommenceCRM / April 12, 2013

Here is a recap of 2 recent articles discussing how businesses are using CRM analytics to get a more detailed view of their customers. Get the Full Picture Four best practices for achieving a holistic customer view. One of the main reasons businesses implement a CRM system is to gain a complete, 360-degree view of their customers. However, large enterprises in…

Read More