Month: June 2011

Customer Ranking Now Part of Commence CRM

By CommenceCRM / June 29, 2011

Do you know who your most profitable customers are? Which ones require a high level of service or which ones have potential for up-selling or cross selling?  You would if you had Commence CRM.  Commence Corporation a leading provider of cloud based CRM software has released an enhanced version of their popular online CRM software that is taking customer relationship…

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Sales Practices: Question and Answer

By CommenceCRM / June 28, 2011

This is a Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. I struggle with knowing how much information I should leave when I’m making a cold call, or just beginning to warm someone up to one of my products. Are there any guidelines for this? A. …

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Sales Best Practice #45: Listens constructively

By CommenceCRM / June 13, 2011

There are few things more important than listening well. The best do it better than the average. That’s why they are the best.

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Pre-Call Touch: A creative way to make prospecting appointments

By CommenceCRM / June 7, 2011

Getting and holding the attention of a highly qualified prospect makes it more likely that he/she will see you when you call.

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