Month: January 2011
Just over a decade ago Salesforce.com introduced Customer Relationship Management software (CRM), delivered over the Internet as a SaaS CRM service. Being the first to market provided them with the advantage of establishing a high price point for their offering and many companies seemed all too willing to pay for it, until now. What has changed over the past ten…
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Commence Corporation Makes the Selection Process Easier with “Try Before You Buy” CRM Program Why are so many people disappointed with their CRM system? Nigel Park, Managing Director of TPS Consulting believes he has the answer. “Customers are simply not experts in selecting CRM software. I often find that they have not properly documented their critical requirements list. As a…
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