Month: June 2013
Commence Corporation is a CRM software solution provider that has continued to invest in their product by introducing new features and enhancements year after year. This latest one called “Conversations” is an instant messaging tool that is built right within the CRM software. It’s a handy application that complements e-mail and your telephone, and is used to communicate with internal…
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This is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Q. How do I get to see new prospects who won’t return voice mail? A. Since this continues to be one of the most asked-questions I receive, I’ve decided to spend several months on this…
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Customer relationship management is a delicate balance of responding without seeming defensive. Here are important aspects of an effective Twitter strategy.
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A best practice for sales people by Dave Kahle, author and leading sales educator. Mediocre sales people are content to react to the requests of their customers, and focus on maintaining the relationships in order to solidify the business they enjoy. The best sales people understand that, while some of the above is necessary, they proactively seek to discover additional…
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This is a best practice for sales people by Dave Kahle, author and leading sales educator. Every sales organization, and every sales process, begins with identifying a group of suspects. Suspects are people and organizations you suspect may one day do business with you. They aren’t yet prospects, because you don’t know if they have a legitimate need for what…
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