Month: August 2011

Sales Practices: Question and Answer #2

By CommenceCRM / August 25, 2011

Q: How do you know how far to push a sale without overstepping your bounds and threatening the sale and/or the relationship with the customer?

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Two Common Mistakes SMEs Can Avoid When Selecting CRM Software

By CommenceCRM / August 17, 2011

I think we can all agree that most company executives are not professional software evaluators and as such often overlook some of the key decision criteria that are critical to making the right or the wrong decision.  Selecting the right CRM software requires you to first identify what business challenges you are trying to address and what resources you are…

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Mid-Size Firms Find Commence CRM Features & Pricing Alluring

By CommenceCRM / August 12, 2011

Mid size companies and small enterprises looking for an easy to use feature rich CRM solution are turning their attention to Commence Corporation’s cloud based CRM software.  Commence is no stranger to the CRM sector and has been providing customer management and sales management software to growing businesses for more than two decades. Better known for their desktop CRM solutions,…

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Best Practice #47: Understands, and is guided by, an effective sales process

By CommenceCRM / August 10, 2011

Sales Best Practice #47: Understands, and is guided by, an effective sales process

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Customers Applaud Commence CRM’s Full Featured Dashboard

By CommenceCRM / August 9, 2011

The highly competitive nature of the CRM software sector has software providers searching for ways to differentiate their product from the myriad of options available. While many focus their attention on adding wiz-bang features that often provide little value, one CRM software provider has focused their attention on the product’s usability and access to customer data.  That CRM software provider…

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Commence CRM Well Positioned for Continued Growth

By CommenceCRM / August 5, 2011

Companies seeking Customer Relationship Management software solutions (CRM) traditionally focus their attention on industry giants Microsoft and, but if there is a true David vs. Goliath story in this industry it’s lesser known Commence Corporation. For the past two decades Commence has been quietly providing high quality customer management software and services to customers around the world and boasts…

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Nine Tips for Dealing with Angry and Difficult Customers

By Dave Kahle / August 2, 2011

Here are some tips to make your next confrontation easier for you, better for your company, and much more satisfying to the customer.

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