Month: September 2013
Dave Kahle’s answer to sales manager’s question on how to make customer service people more proactive.
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Dave Kahle’s answer to sales manager’s questions on how many sales calls to make.
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As an executive I get sales calls every day. If I answered even half of them I would not get anything done. What is a bit perplexing however is how few of these sales representatives ever call back. It’s as if they have already determined that since I did not take their initial call I have no interest. I may…
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Best Practice #40: Has a system for planning work, and uses strategic planning tools for each account. By Dave Kahle
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If you are like most small to mid-sized businesses you are trying to improve sales execution using proven business processes, and using technology to automate and streamline the sales cycle. New online CRM software programs can provide you with the technology, but you are going to need more than that to significantly improve sales performance. What you need is the…
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Strategies to help you navigate the security issues of “bring your own device” (BYOD)
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