Month: November 2012

Best Lead Management Software is Commence CRM

By CommenceCRM / November 21, 2012

Managing and qualifying leads is a serious matter in today’s highly competitive market. Poor lead qualification means that your highest cost resource (i.e. your sales team) is spending valuable time and money on sales opportunities that either never close because they were poorly qualified or if they do close, they do not return the margin you need to stay in…

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Are You Paying Too Much for Your CRM System?

By CommenceCRM / November 19, 2012

Be smart at renewal time If you chose a CRM solution over the past 18 to 24 months you may have paid more for that system than you would today.  The CRM software industry that had once been dominated by a few vendors, like Microsoft Dynamics CRM and, has now become highly competitive and somewhat of a commodity.  In…

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Sales Best Practice #24 – Regularly and methodically invests in personal and professional development

By CommenceCRM / November 16, 2012

A best practice for sales people by guest poster Dave Kahle, author and leading sales educator. Only one out of every twenty salespeople has invested $20.00 or more of their own money on their improvement in the last twelve months. Amazing, isn’t it?  In a world that demands ever-improving productivity, the overwhelming majority of salespeople are content with their personal…

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It’s Time to Move Past Contact Management

By CommenceCRM / November 14, 2012

Many small to mid-size businesses continue to manage their business using basic contact management tools and an Excel spreadsheet.  They have become so comfortable with this process that they may have overlooked the value offered today through the use of CRM or customer relationship management software. Why should these businesses consider CRM?  The answer is clear.  In order to respond…

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Beliefs that limit sales people – Good salespeople are good talkers

By CommenceCRM / November 13, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Article By Dave Kahle “He has the gift of gab.  He’ll make a good sales person.”  It’s been a while since I last heard that expression.  The idea is, of course, that sales people are good talkers.  If you are…

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Nothing Personal but Your Sales Management Process Stinks

By CommenceCRM / November 7, 2012

The Promise of CRM Online Software “…no CRM system alone is going to fix a sales team that has no sales process, no management and no direction.” Sales is a tough game and getting harder and harder in this troubled economy.  For sales people it seems like the competition will do almost anything to win business.  This is why it…

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Apple Mac Users Recommend Commence Online CRM

By CommenceCRM / November 6, 2012

CRM for Mac Users of Apple Mac computers have had difficulty finding customer management software designed to operate specifically on the Mac platform.  Some vendors indicated that they could operate on the Mac, but required plug-in software or add-on components that added complexity and caused reliability concerns for Mac users. While more options have become available, internet bloggers and customer…

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