Month: January 2014

Sales Q&A #30 – Getting an appointment

By CommenceCRM / January 29, 2014

Getting an appointment, a question and answer for sales people by Dave Kahle.

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It’s Not About CRM. It’s About What CRM Can Do for You.

By CommenceCRM / January 20, 2014

For some strange reason CRM has become a term associated with technology, but CRM has very little to do with technology. CRM is a business strategy plain and simple.

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Best Practice #10 – Makes good use of tools provided by the company

By CommenceCRM / January 17, 2014

A best practice for salespeople by Dave Kahle. I just rode with two sales people for one of my clients. One of them went off with only the address of the company in his head. He took nothing into the sales call, and took no notes afterward. The other had looked up each call in the company’s CRM system, and…

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Sales Q&A #29 – How many sales calls on a customer?

By CommenceCRM / January 2, 2014

How many sales calls should be done on a customer to retain his loyalty – a question and answer for sales people by Dave Kahle.

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