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Very soon we’ll be confronting the next wave of change as our companies and our jobs lurch back to something resembling pre-covid normal. The question in the back of every executive’s mind is this: “How do we handle the post-Covid changes?” Specifically, we’ll have to accommodate employees who have been working from home, customers who wouldn’t see salespeople, and a…
Read MoreHow many e-mails have you received from companies trying to sell you a list of contacts in your industry? It doesn’t stop and I suspect it is because there are companies that purchase these lists because they are desperate to generate new business opportunities and do not have a contact list to mail to. So, let’s say you buy one…
Read More“How do I get ’em to do what I want ’em to?” That’s probably the question I’m asked more than any other. Frustrated CEOs, CSO’s and sales managers express that thought over and over, in one way or another. They’re talking about their salespeople, of course. They harbor a feeling that some of their salespeople just aren’t doing what they…
Read MoreHere’s a lesson that every salesperson needs to learn early in their career: Sales is not magic. Just the opposite; every selling situation has a very definable, step-by-step process which, when executed with expertise, almost inevitably leads to a sale. One way to define the job of a salesperson is this: Salespeople manage a sufficient number of customers step-by-step…
Read MoreDo you need Customer Segmentation Software? The simple answer is yes, but you need the right solution to efficiently manage customers and maximize the lifetime value of their business. Most Customer Relationship Management (CRM) software provides you with the ability to capture, manage and share customer information throughout your organization but they also leave you short in two areas. First…
Read MoreMost people would think that signing up new customers would be the biggest challenge for CRM solution providers. With several hundred vendors in the space the CRM sector is one of the most competitive environments in the computer software industry. We caught up with Commence Corporation’s CEO Larry Caretsky to get his thoughts about this. While he agreed that the…
Read MoreTo grow your business, you must develop the discipline to adhere to certain regular practices. The first of these is investing your time in your business in a methodical, regular and disciplined way. Growing your business is not the result of a one-time event. Growth is the result of disciplined, methodical investment in proven practices and habits. A business is a…
Read MoreTestimonials Video Testimonials Customer satisfaction is the key component to the growth and success of any business. For more than 20 years Commence has delivered high quality customer management software and world class service that has enabled our customers to improve business performance. This partnership has motivated customers to recommend and endorse our solutions which has resulted in the continued…
Read MoreUsing an insurance customer relationship management (CRM) software as an insurance agent or insurance broker can offer several benefits. The software can provide better data management, increase efficiency, help save money, and enhance customer loyalty. However, some insurance agents probably don’t know what to look for in an insurance CRM software, and they end up with a platform that’s difficult…
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