Small Business CRM
Competition in the online CRM software sector is intense and growing as more players seem to enter the space every day. While companies like Microsoft Dynamics CRM and Salesforce.com CRM are mainstream players that are trying to be all things to all people, several other CRM software providers are now challenging these companies with similar offerings that have been designed…
Read More Commence Corporation, a leading provider of online CRM software, is helping small to mid-size businesses tackle the grueling process of lead generation, lead qualification and lead management. “This is one of the biggest challenges facing the SMB sector” says Larry Caretsky, president of Commence Corporation. “Many of these firms do not have highly experienced sales management or their sales staff…
Read More Everyone knows that the CRM software industry is highly competitive with companies like Microsoft making a whole lot of noise and spending millions of dollars to market their solution. So how does a smaller player like Commence Corporation continue to make a name for itself and win decisions over this industry giant? “It’s easy if you understand what you provide…
Read More Small businesses have the same challenges as larger businesses. They want to improve how they market, sell and provide services to their customers. They want a dashboard that provides a snapshot of current business activity and they want real time reporting so that they can make informed business decisions. CRM software offers an array of automation that can meet this…
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Leads are the bread and butter of every company. Properly capturing and managing leads can make the difference between closing more business or wasting time on tire kickers. Despite this, most small to mid-size companies do not have an efficient process for lead management and conversion. The good news is that they can. The process of capturing, managing and converting…
Read More Small businesses often struggle with how they manage and execute their marketing message, lead generation programs and sales opportunity management. This is because they typically do not have the expertise on board to implement or automate the internal business processes that drive these requirements. What’s worse is that many believe that the mere purchase of a good CRM software program…
Read More You have concluded Step One of the process and have narrowed down the category of CRM solution you are most interested in. But you are not ready to select a specific vendor or product yet and still have some evaluating to do. Most people will spend the majority of their time testing and evaluating a product’s features and functions and…
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This three step approach will help you to determine what CRM solution you should be looking for in just minutes.
Read More Small businesses have been engaged in acquiring CRM software in record numbers and for good reason. New cloud based CRM offerings coupled with low price points have encouraged small to mid-size businesses to join in on the success they have been hearing about for the past few years. For many of these businesses however, success has not come easy. In…
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While some CRM solution providers try to be all things to all people most of the popular CRM programs are designed and targeted at a specific market segment. I have labeled these by Tier. See below: Tier 1 – Enterprise Level CRM Providers While targeted primarily at the Fortune 1000 companies, CRM software providers in this category traditionally have a…
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