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The current economic uncertainty has forced many small to mid-size businesses to seek ways to reduce their operational cost. Many have downsized their operations and have had to reduce their staff. One of the areas hardest hit is the IT department. Companies that once had technology people on staff no longer do and the local computer guy that could help…
Read More We’ve teamed up with the best sales people to bring you these insights into customer relationship management each month. Below is the latest Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle “Why should someone spend time with you?” That was the question I asked the six sales people…
Read More If you are looking to implement CRM software it is important to take note of the following: all CRM software hosting services are not the same. Companies that are engaged in the selection of a CRM solution tend to spend the majority of their time evaluating a product’s features and functions. While this is perfectly fine, it is important to…
Read MoreThis is a Sales Question and Answer article about customer relationship management from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. How do I ensure that I get the last look in a competitive bid situation? A. This is a question that I’m often asked. In a lot of…
Read More I think we can all agree that most company executives are not professional software evaluators and as such often overlook some of the key decision criteria that are critical to making the right or the wrong decision. Selecting the right CRM software requires you to first identify what business challenges you are trying to address and what resources you are…
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Sales Best Practice #47: Understands, and is guided by, an effective sales process
Read More A Brief Comparison of Two Middle Market CRM Providers Mid-size businesses and small enterprises looking for a CRM solution typically focus their energy on a few specific CRM software providers. Two of the companies battling for a slice of this middle market are Commence CRM and SugarCRM. Both are considered high quality alternatives to the more expensive and complex Salesforce.com…
Read More CRM Failure Rate Remains High In order to gain a competitive edge or simply compete against larger corporations, mid-size and smaller enterprises need to take advantage of the same technology the bigger guys are using. Many are turning their attention to Customer Relationship Management software or CRM as a tool to automate and improve how they market, sell and provide…
Read More selecting CRM software? Well it depends on what is important to you, but let me offer a few tips that may help you in the selection process. While it seems almost impossible to differentiate one CRM solution from another other than by price, all CRM systems are not alike. The first thing you need to do is determine what problem…
Read More Select ONLY the CRM Applications You Need to Match Any Budget Tinton Falls, N.J. May 10, 2011 — Commence Corporation a leading provider of Customer Relationship Management software (CRM) has introduced a new flexible pricing structure that is attracting new business away from rival CRM software providers. Many CRM vendors have designed pre-built application packages often called ‘editions’ that force…
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