Search Results: vendor
Commence CRM – Salesforce.com – Sugar CRM The CRM software sector is one of the most competitive segments of the computer software industry. Despite this, each year more and more vendors enter the race positioning their CRM products as easier to use and lower cost than the established CRM vendors. The CRM gold rush has created an environment chock full…
Read More Previously, businesses depended completely on their personnel to interact with their customers. Companies had to sift through thousands of resumes just to find the best workers around in order to sell their products or just answer clients” queries. However, things have changed now. With the arrival of automated systems, especially customer relationship management (CRM) systems, companies can finally breathe easier.…
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By Jim Meade, Ph.D Industry Analyst As a software reviewer I have spent more than a decade looking at business solutions for the enterprise and mid-market space. While all the hype and fanfare traditionally surround the mainstream players, every so often I come across a smaller, less-known company whose products do an even better job than the big players of…
Read More If you are serious about improving the operations of your business, look for a crm solution that addresses your specific business requirements.
Read More Larry Caretsky, CEO of Commence Corporation, was recently interviewed regarding the rationale for entering a crowded Customer Relationship Management software sector already populated with significant players like Salesforce.com and Microsoft CRM. Caretsky suggested, “A few years ago industry experts asked JetBlue executives why they chose to start an airline when the industry was literally in turmoil and even the giants…
Read MoreJust over a decade ago Salesforce.com introduced Customer Relationship Management software (CRM), delivered over the Internet as a SaaS CRM service. Being the first to market provided them with the advantage of establishing a high price point for their offering and many companies seemed all too willing to pay for it, until now. What has changed over the past ten…
Read More Commence Corporation Makes the Selection Process Easier with “Try Before You Buy” CRM Program Why are so many people disappointed with their CRM system? Nigel Park, Managing Director of TPS Consulting believes he has the answer. “Customers are simply not experts in selecting CRM software. I often find that they have not properly documented their critical requirements list. As a…
Read More Companies that provide quality customer service have realized higher retention rates and improved profitability.
Read More Summary of features to look for when choosing CRM software to meet your business needs at the basic, mid-market, and enterprise levels.
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-for sale in hot air popcorn makerCRM Herrrreeee, Get your CRM… Sounds like you’re at a ball game and listening to the peanut & popcorn vendor doesn’t it? You’re not. This is the new sound of an industry in distress. Just a few years ago Industry analysts had stated that Customer Relationship Management would be one of the fastest growing…
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