CRM value
While the economy limps along the computer software industry is doing fairly well perhaps due to the continued growth of software as a service. Software as a service (SaaS) allows businesses to begin utilizing a variety of software applications quickly and efficiently. With software as a service there is no hardware to purchase or software to implement. Both hardware and…
Read More A lot has changed in the past 24 months in the CRM sector. Increased competition at all levels has created a commodity market where price points have fallen drastically and vendors are struggling to renew their agreements with existing customers. Perhaps most affected by this is the once dominant Salesforce.com who was first to market with a cloud based offering…
Read More Small businesses often struggle with how they manage and execute their marketing message, lead generation programs and sales opportunity management. This is because they typically do not have the expertise on board to implement or automate the internal business processes that drive these requirements. What’s worse is that many believe that the mere purchase of a good CRM software program…
Read More Best Salespeople Selling products or services has never been easy. For every successful salesperson there are ten unsuccessful ones. So what makes one salesperson better than the other? Well you can point to a host of things such as their product knowledge, their understanding of the value their product or service provides, their follow-up and persistence, knowledge of competitive products…
Read More We’ve teamed up with the best sales people to bring you these insights into customer relationship management each month. Below is the latest Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle “Why should someone spend time with you?” That was the question I asked the six sales people…
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The highly competitive nature of the CRM software sector has software providers searching for ways to differentiate their product from the myriad of options available. While many focus their attention on adding wiz-bang features that often provide little value, one CRM software provider has focused their attention on the product’s usability and access to customer data. That CRM software provider…
Read More Cloud based CRM software provider Commence Corporation continues to differentiate its CRM software through a number of innovative features. The company’s newest CRM product release scheduled for July will now offer an automated customer ranking feature that enables businesses to see a snapshot of their most valuable customers based on a set of pre-defined criteria. “It is critical for businesses…
Read MoreWhen people think about CRM software, they often think only about sales and that is understandable because without sales you don’t have a business. But Customer Relationship Management is more than just about sales. It’s about making a commitment to improving how you market, sell and provide service to your customers. Smart companies have moved past the days of contact…
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