The highly competitive nature of the CRM software sector has software providers searching for ways to differentiate their product from the myriad of options available. While many focus their attention on adding wiz-bang features that often provide little value, one CRM software provider has focused their attention on the product’s usability and access to customer data.  That CRM software provider is Commence Corporation.

Commence is a feature rich CRM solution that is attracting customers away from industry giants Microsoft CRM and Salesforce.com.  While Commence offers several unique features over the competition, what customers find most alluring about Commence CRM is how easy the product is to use.  Commence has paid close attention to the routine functions that individuals in sales, marketing and customer service perform each day and has incorporated this functionality directly into the product’s dashboard or home page.  With Commence CRM, sales and customer service people can conduct the majority of their daily business without ever leaving the dashboard.  This not only reduces the learning curve, but provides customers with an immediate return on their investment.

Commence customers and resellers have commented about  the clean and efficient deign of the dashboard which is cosmetically appealing and so easy to use that employees immediately become comfortable with the product’s navigation and access to customer information.  “Commence CRM is well designed, has an excellent sales workflow process and enables the user to perform numerous tasks with a single click.” says Nigel Park, managing director of TPS Consulting, an IT consulting firm and reseller of Commence CRM.  “Customers who test the product prefer it every time over the competition.”

Commence CRM Dashboard

With Commence CRM the user can read and compose email right within the CRM system, add activities, create a new lead or a new account, add a sales opportunity, a service ticket or a project task right from the product’s dashboard.  You can even access both standard text and graphical reports from the reports tab on the left hand tool bar.  No other CRM system offers this level of access to customer and sales data as easily as Commence CRM.

Outlined below is a comparison of the dashboards of Salesforce.com and Microsoft Dynamics CRM.  You can see for yourself why customers prefer Commence CRM.

Salesforce Dashboard

Microsoft CRM Dashboard

To learn more about Commence CRM and the features that are making Commence one of the most talked about CRM solutions, visit the company’s web site at commence.com or call Commence Sales at 1-877- 266-6362.