CRM
The term CRM means different things to different people. In fact, if you ask ten people what is CRM you will probably get ten different answers. CRM stands for Customer Relationship Management, but its roots date back more than almost two decades to what was then called Customer Interaction Software or CIS. Other than a name change, CRM and its…
Read MoreCommence CRM Customers Commence Corporation is a leading provider of Customer Relationship Management solutions. The company’s products are designed to provide small to mid-size businesses with flexible solutions that leverage the Web to offer an integrated platform for managing sales execution and customer service. Commence supports several thousand customers through a world-wide distribution network, with outlets in North and South…
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-for sale in hot air popcorn makerCRM Herrrreeee, Get your CRM… Sounds like you’re at a ball game and listening to the peanut & popcorn vendor doesn’t it? You’re not. This is the new sound of an industry in distress. Just a few years ago Industry analysts had stated that Customer Relationship Management would be one of the fastest growing…
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As the CEO of a technology company that provides Customer Management software to small and mid-size companies, I spend a good part of my day talking with other executives about the challenges they face in their business. What’s interesting is that for the most part, these challenges fall into three categories. The most common one is data consolidation. At each…
Read More I started my career in the Mortgage industry selling re-financing services. The job was quite structured: call fifty people each day, document my discussions then follow-up with those that were interested as well as any I was unable to reach. The company had no automation, but people learned to manage their daily business using a spiral notebook or a Microsoft…
Read More Get this free Business to Business (B2b) report about how to choose the right business CRM solution for your needs.
Read More Commence Corporation, one of the leading providers of Customer Relationship Management software for small to mid-size businesses, has announced the release of the first in a series of product and training videos for prospects and customers. The first video provides a brief overview of Commence Corporation’s web based CRM offering along with customer testimonials and is now available on the…
Read More It seems like manufacturers of Customer Relationship Management software are doing almost anything these days to add new subscribers. Some are offering free utilization for the first few months, others money back guarantees and a few are even offering utilization of their software as a monthly service with no contract at all. Price points are all over the map and…
Read More I read an interesting article that compared the success rate of accounting software implementations to that of CRM solution implementation within a sales organization. The results were intriguing. While accounting software implementations seem to enjoy a high level of success, this is not the case for sales automation systems. The article went on to compare and outline the differences between…
Read More -Solution Supports “Customer for Life” Business Model-
For many people, buying a home is one of the more stressful life events. From packing up belongings and getting financing, to working with real estate agents, property inspectors and title officers; the process can be daunting. For real estate professionals, keeping everything running smoothly means managing every aspect of contract to closing.
To improve the customer experience and provide the highest quality escrow and title services, Bellevue, Washington-based The Talon Group supports their business processes with Commence Desktop Customer Relationship Management (CRM) software. By choosing Commence’s CRM system, the company has gained a centralized solution for managing data. As a result, The Talon Group is better able to standardize processes, efficiently communicate with customers, improve productivity and support their mission to “build customers for life.”
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