Sales Training

Sales Best Practices: Creating Long Term Goals

By CommenceCRM / September 2, 2011

This is a Sales Best Practices article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle One of the habits often practiced by highly successful people is the habit of regular goal setting. There is a reason for that. Goals compel you to work with discipline and concentration rather than…

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Sales Practices: Question and Answer #2

By CommenceCRM / August 25, 2011

Q: How do you know how far to push a sale without overstepping your bounds and threatening the sale and/or the relationship with the customer?

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Best Practice #47: Understands, and is guided by, an effective sales process

By CommenceCRM / August 10, 2011

Sales Best Practice #47: Understands, and is guided by, an effective sales process

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Nine Tips for Dealing with Angry and Difficult Customers

By Dave Kahle / August 2, 2011

Here are some tips to make your next confrontation easier for you, better for your company, and much more satisfying to the customer.

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Personal Development: Question and Answer

By Dave Kahle / July 25, 2011

This is a Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Q. I’m one of those salespeople who hasn’t spent $20.00 this year on a book or seminar to improve myself.  I just don’t want to go to the trouble.  I believe that I can learn sufficiently on the job,…

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Best Practice #46: Plans for four aspects of every sales call

By CommenceCRM / July 15, 2011

This is a Sales Best Practices article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle “You should have an objective for every sales call.” That’s a bit of sage wisdom that we have all heard, probably multiple times, throughout our sales careers. Unfortunately, I disagree. I believe you should have four…

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The Three Biggest Mistakes in Sales Presentations

By CommenceCRM / July 8, 2011

This is a Sales Best Practices article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle The sales presentation is the ultimate purpose of every sales process, of every sales call, and of every sales system.  The job of the sales person revolves around the point in time when he offers the…

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Sales Practices: Question and Answer

By CommenceCRM / June 28, 2011

This is a Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. I struggle with knowing how much information I should leave when I’m making a cold call, or just beginning to warm someone up to one of my products. Are there any guidelines for this? A. …

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Sales Best Practice #45: Listens constructively

By CommenceCRM / June 13, 2011

There are few things more important than listening well. The best do it better than the average. That’s why they are the best.

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Pre-Call Touch: A creative way to make prospecting appointments

By CommenceCRM / June 7, 2011

Getting and holding the attention of a highly qualified prospect makes it more likely that he/she will see you when you call.

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