Sales Training

Reference Selling is the Key to Higher Close Ratios

By CommenceCRM / March 26, 2012

CRM Software Can Help Every sales representative dreams about that phone call when they hear a prospect say “I was referred to you by one of your customers.”  Want to know why? Statistics indicate that close ratios for new sales increase from 1% for cold calls to as high as 90% for those calls where a personal introduction has been…

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Sales Best Practice #2 – Broadens the relationship with good customers by proactively introducing them to other employees

By CommenceCRM / March 13, 2012

A Best Practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople understand that the more comfortable the customer is with their company, the less risk the customer perceives there to be in dealing with them, and the more likely it is that the customer will prefer their company as…

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Thinking about Sales: Selling Commodities

By CommenceCRM / March 9, 2012

“How do you create a perceived value to differentiate yourself from the competition when you are both selling a commodity?” That’s a question I’m often asked in my seminars.  It uncovers a problem that is spreading to almost every industry.  The rapid pace of technological development and our ultra-competitive global economy means that no one can keep a competitive edge…

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Three days to transform your business and your career!

By CommenceCRM / March 5, 2012

Dave Kahle is an expert on sales process management. His sales training seminars will teach you how to grow your business and get the most from your sales team. Learn about proven best practices for sales execution and the use of online CRM software for better sales management, forecasting and reporting. How to create a sales system to grow your…

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Stop Selling By the Seat of Your Pants

By CommenceCRM / February 21, 2012

Ever wonder why some sales people are extremely effective while others fail?  There are a bunch of reasons, but those that are not effective need to assume responsibility for their failure.  Selling is part game and part science and you need to understand that prospects are masters at attaining information from you, misleading you about their requirements and how the…

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Sales Best Practice #1 – Has a strict code of ethics that governs his/her behavior on the job

By CommenceCRM / February 17, 2012

In the daily working environment for a salesperson, every day there is, in some way, an opportunity to take an ethical shortcut.

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Sales: Question and Answer #7

By CommenceCRM / January 24, 2012

This is a Question and Answer article for sales people from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. Dave, I am finding it difficult to manage my personal finances.  As a commissioned sales person, my income varies from month to month.  It seems like I’m always struggling with finances.  Do you have…

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Sales Best Practice #23 – Routinely makes powerful persuasive presentations

By CommenceCRM / January 11, 2012

While memorizing presentations may be a vestige of years gone by, that in no way reduces the need to make a well designed, practiced sales presentation.

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Nurturing Prospect Opportunities

By CommenceCRM / January 6, 2012

Below is the latest customer relationship management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle You have made a call or two on a prospect, qualified them, and rate them as high potential.  The problem is they don’t have an opportunity at the moment. Lots of potential, but it’s…

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