Month: April 2013

Commence Bridges the Gap in CRM

By CommenceCRM / April 5, 2013

The CRM software sector is highly competitive with dozens of automated systems to choose from. There are desktop solutions, hosted and cloud based systems that can be deployed in just a few minutes. Prices are all over the map ranging from free to more than $200 per user per month and in some cases just don’t make sense. It’s a…

Read More

Multi-tasking, focus, and other stuff

By CommenceCRM / April 3, 2013

This is a Sales Time Management article from guest poster Dave Kahle, author and leading sales educator. Article by Dave Kahle I just had a conversation with a sales manager at my last seminar. The gist of it is this: he has so many competing responsibilities; it is difficult to spend time with his sales team. Sound familiar? It should.…

Read More

CRM in the age of the customer

By CommenceCRM / April 1, 2013

KMWorld recently published the article “CRM in the age of the customer” that discusses why a “customer-centric” strategy is imperative for your business: While companies have always, to a greater or lesser extent, called themselves “customer-centric,” this is different. It is not about customer-centric thinking or taking the attitude that the customer is always right. Instead, the new power of…

Read More