Improve Business Performance

3 Critical Components for Success with CRM Software

By CommenceCRM / September 5, 2014

Three critical components must be in place to ensure the success of any software implementation. Let’s take a look at each one.

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Kahle Way Teams Up with Commence for Sales Training Services

By CommenceCRM / June 5, 2014

We are pleased to announce that Dave Kahle, CEO of the Kahle Way has teamed up with Commence Corporation to offer sales training to Commence customers. Dave is one of the industry’s leading sales authorities. He has authored 12 books on the subject including Question Your Way to Sales Success, 11 Secrets of Time Management for Salespeople and his latest, How to…

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The Trend for Small Businesses is Managed Services

By CommenceCRM / April 21, 2014

Changes in the business climate over the past few years have placed significant challenges on smaller businesses. For some it’s been changes in regulatory requirements and for others a continued slowdown in the industry sector they do business in. In addition, technology advances such as cloud computing and social networking coupled with a shortage of IT resources have caused small…

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CRM for Sales Automation No Substitute for Good Sales Management

By CommenceCRM / February 6, 2014

If you are getting fewer leads, not closing business and have a frustrated sales team chances are CRM software won’t fix this.

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Don’t overlook those who may impact the sale

By CommenceCRM / November 4, 2013

In your drive to get to the decision maker, make sure you engage others who may play a bigger role in the decision than you think.

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Small Businesses Need to Think Differently when Considering CRM Software

By CommenceCRM / March 1, 2013

Small businesses have the same challenges as larger firms. They want to improve how they market, sell and provide service to their customers, and they want to use CRM technology to gain an edge over their competition.  Where they differ however is how they evaluate and purchase the products and services that can help them to achieve this goal. Larger…

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Maintaining Price Points in 2013 Challenging for CRM Vendors

By CommenceCRM / January 24, 2013

A lot has changed in the past 24 months in the CRM sector.  Increased competition at all levels has created a commodity market where price points have fallen drastically and vendors are struggling to renew their agreements with existing customers.  Perhaps most affected by this is the once dominant Salesforce.com who was first to market with a cloud based offering…

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Foolish Thinking Causes the Failure of CRM Software

By CommenceCRM / January 14, 2013

Small businesses often struggle with how they manage and execute their marketing message, lead generation programs and sales opportunity management. This is because they typically do not have the expertise on board to implement or automate the internal business processes that drive these requirements.  What’s worse is that many believe that the mere purchase of a good CRM software program…

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Nothing Personal but Your Sales Management Process Stinks

By CommenceCRM / November 7, 2012

The Promise of CRM Online Software “…no CRM system alone is going to fix a sales team that has no sales process, no management and no direction.” Sales is a tough game and getting harder and harder in this troubled economy.  For sales people it seems like the competition will do almost anything to win business.  This is why it…

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