Sales Management Tips

Multi-tasking, focus, and other stuff

By CommenceCRM / April 3, 2013

This is a Sales Time Management article from guest poster Dave Kahle, author and leading sales educator. Article by Dave Kahle I just had a conversation with a sales manager at my last seminar. The gist of it is this: he has so many competing responsibilities; it is difficult to spend time with his sales team. Sound familiar? It should.…

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Does Your Monthly Sales Forecast Keep Coming Up Short?

By CommenceCRM / October 26, 2012

Does your monthly Sales Forecast keep coming up short? Here is an easy way to fix it.

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Sales Question and Answer #16 – How to Handle Difficult Customers

By CommenceCRM / October 24, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Q.  How would you suggest I respond when a customer gets abusive and uses profanity with me? A. That’s a difficult call.  I have had only a couple of these experiences in my career.  Let me do a little…

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Sales Best Practice #8 – Knows how to overcome procrastination

By CommenceCRM / September 13, 2012

A best practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle “Mañana.”  It will wait until tomorrow. There are times when it is so tempting to tell yourself that, and to actually believe it.  Clearly, sometimes it is true.  However, when we continually put off for tomorrow those things that could and…

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Don’t Fly Solo with CRM Software

By CommenceCRM / September 12, 2012

Small to mid-size businesses want to take advantage of the same technology the big guys are using for lead generation, efficiently managing the sales cycle and improving their customers’ buying experience. The good news today is that they can. Online CRM programs are affordable, easy to implement and easy to use. So why do so many companies fail to realize a return…

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Closing the Sale – A Realistic Perspective

By CommenceCRM / September 4, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. There is not a salesperson in existence who hasn’t repeatedly heard of the need to “close the sale.”  Every new sales manager must view the process of encouraging his/her sales force to “close the sale” as an initiation…

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Sales: Question and Answer #12 – Overcoming call reluctance

By CommenceCRM / June 26, 2012

This is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. I have long enjoyed your articles.  I am in my second year of being a full commission salesman and wanted to get your advice.  When I make an onsite visit or pick…

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Professional Selling Skills Tip #2 – Handling Objection

By CommenceCRM / May 14, 2012

Good sales managers will tell their staff that it’s OK to get no for an answer as long as it’s during the initial call or sales visit.   This makes perfect sense as no one wants to spend their valuable time when the opportunity for a sale simply doesn’t exist. But in the world of sales, no does not always mean…

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