Sales Effectiveness

Sales Best Practice #45: Listens constructively

By CommenceCRM / June 13, 2011

There are few things more important than listening well. The best do it better than the average. That’s why they are the best.

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Commence CRM Gives Laser-Sharp Focus to Sales Teams With New Lead Scorer

By CommenceCRM / May 5, 2011

Latest Addition to Award-Winning Customer Relationship Management Software Helps Companies Increase Sales Effectiveness TINTON FALLS, NJ–(Marketwire – April 26, 2010) –  Commence Corporation, a leading provider of Customer Relationship Management software for small to mid-size enterprises, today announced the availability of Commence Lead Scorer, the latest addition to its suite of award-winning CRM solutions. Commence’s lead scoring feature moves beyond…

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Redefining Customer Relationship In CRM

By CommenceCRM / March 8, 2010

As small to mid-sized businesses (SMBs) struggle to survive in this economic climate, they are placing a major emphasis on increasing sales. Whether through finding new customers or attempting to increase the volume of purchases by the existing customer base, the attention is on getting the sales organization to be more productive.  SMBs, in spite of tough economic times, are…

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CRM for the Big at Heart

By CommenceCRM / February 3, 2010

Commence Corporation helps small to midsize businesses tackle the CRM challenge Picking a CRM software vendor is tough. It’s even tougher when you’re part of the small to midsize market, where technology budgets are limited and horror stories of complex, drawn-out CRM projects abound. While the watchword of midmarket CRM buyers was once something akin to the President’s “irrational exuberance,”…

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Want to Win Sales? You need to Differentiate

By CommenceCRM / January 8, 2010

Sure it’s tough out there. There is no doubt about it.  In today’s environment no matter what you are selling there are dozens of competitors calling on your prospects and making similar claims.  So how can you differentiate yourself from the pack? I have some recommendations. As an executive of a Customer Relationship Management (CRM) software firm I understand competition. …

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Successful Sales CRM – It’s All About Process

By CommenceCRM / November 12, 2009

I read an interesting article that compared the success rate of accounting software implementations to that of CRM solution implementation within a sales organization. The results were intriguing.  While accounting software implementations seem to enjoy a high level of success, this is not the case for sales automation systems.  The article went on to compare and outline the differences between…

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The Clear-Cut Advantages of Standardizing the Selling Process

By CommenceCRM / October 27, 2009

Organizations without a documented sales process often exhibit common symptoms, such as a disconnected and manual approach to selling and a lengthy cycle.

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Commence Customers Welcome New Hosting Service

By CommenceCRM / October 27, 2009

-FREE Software Upgrade Offered to Existing Customers- TINTON FALLS, N.J., (October 15, 2009) – Commence Corporation, a leading provider of customer relationship management (CRM) software solutions, today announced that it is extending its managed services offering to existing desktop customers and offering a complimentary software upgrade with its new hosting service. “Today’s economic crisis has created an environment whereby companies…

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CRM Solution Enables Title and Escrow Company to Achieve Greater Productivity and Effectively Communicate with Customers, Loan Officers and Real Estate Agents

By CommenceCRM / October 2, 2009

-Solution Supports “Customer for Life” Business Model-

For many people, buying a home is one of the more stressful life events. From packing up belongings and getting financing, to working with real estate agents, property inspectors and title officers; the process can be daunting. For real estate professionals, keeping everything running smoothly means managing every aspect of contract to closing.

To improve the customer experience and provide the highest quality escrow and title services, Bellevue, Washington-based The Talon Group supports their business processes with Commence Desktop Customer Relationship Management (CRM) software. By choosing Commence’s CRM system, the company has gained a centralized solution for managing data. As a result, The Talon Group is better able to standardize processes, efficiently communicate with customers, improve productivity and support their mission to “build customers for life.”

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Commence Enhances CRM Reports Library

By CommenceCRM / October 2, 2009

Commence Corporation Introduces Enhanced CRM Reports Library — Commence OnDemand Reports Available with Just a Click of the Mouse

Commence Corporation, a leading provider of customer relationship management (CRM ) software solutions designed specifically for small- to mid-size businesses, today announced enhancements to its reports library in the newest version of its software-as-a-service (SaaS) CRM solution, Commence OnDemand.

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