CRM News
CRM News – Cloud adopters face serious risk in the next two years because of the strong possibility that their provider will be acquired or forced out of business, according to Gartner.
Read MoreCompetition has sure made a difference in the CRM software sector just like every other industry today. Of course it’s great for the consumer, but it can wreak havoc on a manufacturer or solution provider. This appears to be the case for CRM industry leader Salesforce.com who paved the way into the world of cloud based computing, but who today…
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Here is a recap of 2 recent articles discussing how businesses are using CRM analytics to get a more detailed view of their customers. Get the Full Picture Four best practices for achieving a holistic customer view. One of the main reasons businesses implement a CRM system is to gain a complete, 360-degree view of their customers. However, large enterprises in…
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