Month: February 2012

Is Consolidation Coming in CRM

By CommenceCRM / February 14, 2012

Providers of CRM Software sure have a challenge on their hands. At last count there were more than 400 companies claiming to offer CRM systems across both horizontal and vertical industries. Of course many of them service a specific industry segment such as enterprise offerings, middle market systems and small business CRM, so not all 400 are competing with each…

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Small to Mid-Size Companies Comfortable With On-Line CRM Software

By CommenceCRM / February 8, 2012

Small to mid-size enterprises that are looking to implement a CRM system to improve how they market, sell and provide service to their customers have become comfortable with on-line CRM software programs that operate in the cloud, but this was not always the case. Early Challenges of Online CRM Software Just a few years ago users of traditional contact management…

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Small Enterprises Take Advantage of Cloud Based CRM Software

By CommenceCRM / February 7, 2012

Small to mid-size enterprises have been using some form of CRM software for almost two decades. Once labeled contact management software, customer interaction software and collaborative groupware, the business objective behind these software programs was primarily the same; to capture, track and manage customer information.  In addition to similar functional capabilities these software programs also shared a similar deployment environment. …

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