Customer Management CRM
To efficiently handle customer relationships, you need a software solution that enables you to categorize your clients based on various factors, such as their industry or SIC code, products or services they have purchased, company size, government or non-government accounts, and more. What you essentially need is the ability to create a separate segment for each of these criteria so…
Read MoreBy Dave Kahle Q. How much time should you expect from a customer for an appointment? A. This is one of those many questions about sales issues for which the answer always begins with “It depends.” It depends, first of all, if this is a prospect (someone who has not purchased) or a regular customer (someone who buys regularly). Generally…
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Companies seeking a contact management or customer relationship management solution need to consider one aspect of their business before diving into the evaluation of products. Ask yourself one simple question – do you work with individual people, companies, or both? The answer will put you on the right track. Contact management software is designed to manage individual contacts, hence the…
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