Customer Management CRM
If you want to efficiently manage customer relationships you need a software package that allows you to categorize your customers based on a myriad of criteria such as their industry or SIC code, specific products or services they may have purchased, company size, government or non-government accounts, and more. What you essentially need is the ability to create a separate…
Read MoreBy Dave Kahle Q. How much time should you expect from a customer for an appointment? A. This is one of those many questions about sales issues for which the answer always begins with “It depends.” It depends, first of all, if this is a prospect (someone who has not purchased) or a regular customer (someone who buys regularly). Generally…
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Companies seeking a contact management or customer relationship management solution need to consider one aspect of their business before diving into the evaluation of products. Ask yourself one simple question – do you work with individual people, companies, or both? The answer will put you on the right track. Contact management software is designed to manage individual contacts, hence the…
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