Transforming Your Sales Force by Creating Specific Expectations

by Dave Kahle

Excerpt from Transforming Your Sales Force for the 21st Century by Dave Kahle. I just finished a phone call with a potential client who had called to discuss a problem. …

Prioritizing Accounts

by Dave Kahle

Q.  I’ve heard you mention several times the importance of prioritizing and targeting customers.  Can you shed some more light on this? A.  This is a key issue with me,…

Do You Use Sales Tracking Software?

by CommenceCRM

Sales is a proactive game and winning requires sales representatives and sales managers to fully understand some key points: timing, competition, and resources needed. This cannot be achieved without tracking each sales opportunity and…

Are You Willing to Invest in Marketing?

by CommenceCRM

Commence customers almost always purchase the Marketing application built into our CRM software. Why? Because they want to use it to build brand visibility and most importantly generate new business opportunities using the product’s bulk-e-mail and drip marketing campaign…

Understanding Sales Tracking Software

by CommenceCRM

Tracking and managing the sales cycle is paramount to the success of every business, but despite this, many have failed to master the process.    What is Sales Tracking Software?  Sales…

How to Train a Sales Team About Product Knowledge

by CommenceCRM

91% of Baby Boomers and around 79% of Generation Z believe that informed store staff makes in-store buying more appealing. In any sector, from retail to real estate to SaaS,…

10 Key Client Retention Metrics and Their Calculations

by CommenceCRM

Client retention is crucial, especially for B2B businesses. However, developing a solid customer retention tactic is not a top priority for marketers; and consumer success groups are nearly impossible to…

CRM Solution to the Challenge of Customer Retention

by CommenceCRM

Most people would think that signing up new customers would be the biggest challenge for CRM solution providers.  With several hundred vendors in the space the CRM sector is one…

7 Strategies for Successful Client Relationship Management

by CommenceCRM

According to a Stanford University longitudinal study, more than 70% of relationships end during the first year. Anyone who’s ever spent a significant amount of time in the dating world…

6 Client Retention Strategies And Why CRM Should Be Among Them

by CommenceCRM

Increasing customer loyalty can substantially boost revenue. So what is client retention, and how can it be improved? Customer retention is a strategy for increasing loyal customers to the brand…

Investing Time in Your Business

by Dave Kahle

To grow your business, you must develop the discipline to adhere to certain regular practices. The first of these is investing your time in your business in a methodical, regular and…

CRM Boom or Bust?

by CommenceCRM

Businesses have had different experiences with CRM software. Some have done rather well and realized a significant improvement in how they manage customer relationships while others have struggled and say…

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