10 Key Client Retention Metrics and Their Calculations
by CommenceCRM
Client retention is crucial, especially for B2B businesses. However, developing a solid customer retention tactic is not a top priority for marketers; and consumer success groups are nearly impossible to be compensated for effectively upselling in the relatively similar way that a salesman is rewarded for closing a new business. According to studies, growing businesses emphasize customer success more than stagnant ones, and raising retention by 5% boosts revenues by 25 to 95 percent. They believe that their product and cost are enough to satisfy customers, even though research shows that consumer experience will outperform these factors by 2020….
Sports Coaches Advice for Business and Sales
by Dave Kahle
Question: Dave, I’m wearied by the preponderance of books and business advice by all these sports coaches. What’s your opinion? How many different coaches do we need to hear from? …
Are Outside Salespeople Obsolete?
by Dave Kahle
This week, one of my clients asked me this: “Are outside salespeople obsolete?” He is the CEO of a distributor who specializes in automation equipment. He had just lost three field salespeople…
Onboarding Key to Successful Implementation of CRM
by CommenceCRM
CRM software is all about automating the internal businesses processes that impact how you market, sell and provide service to your customers. It can be a wonderful tool, but taking full advantage of…
Important CRM Major Architectural Components for Insurance
by CommenceCRM
Insurance sales rely on the agent’s interactions with the client, which is why providers need to find a way to understand their customers’ needs better. But to ensure that an…
White Label CRM Software For Insurance Brokers: A Luxury Or A Necessity?
by CommenceCRM
Customer relationship management (CRM) is one of the deciding factors if a business will succeed or fail. Insurance brokers in particular face plenty of pressure from their clients and their…
Why CRM Software For Insurance Restoration Companies Is A Must-Have
by CommenceCRM
Because of the nature of their industry, insurance restoration companies require extensive customer relationship management. The specific client demands insurance restoration companies face can vary in severity and will…
What’s The Best CRM For Financial Advisors And Insurance Agents?
by CommenceCRM
Customer relationship management is crucial for a financial advisor and/or an insurance agent since it directly affects customer loyalty and insurance sales. When the biggest asset to helping your business…
How Do Small Insurance Agencies Benefit From CRM?
by CommenceCRM
Technology has always been a significant factor in helping small-scale businesses grow and expand. Customer relationship management (CRM) software has been one of the best ways to help expand different…
Insurance CRM Vs. Agency Management System
by CommenceCRM
Insurance CRM and insurance agency management software are tools that help insurance agents and agencies work more efficiently. These insurance agency software both have built-in features for agencies to expand…
Benefits of Commissions Tracking CRM for Insurance Agents
by CommenceCRM
Many insurance agents rely on a commission-based salary, which can be tedious to keep up with when they have plenty of clients. A great way to help agents with this…