Workflow Automation CRM

Professional Service is the Differentiator for Commence CRM

By CommenceCRM / January 17, 2013

Customer Relationship Management is all about maximizing the long term business relationship with your customers. In order to do this you need to ensure that you become efficient with how you market, sell and provide service to your customers. The problem here is that this is a significant challenge for most small to mid-size businesses, who often do not have…

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Is Your Business Implementing Workflow or Workarounds?

By CommenceCRM / June 20, 2012

Small to mid-size businesses often struggle to automate their internal business processes and tend to use workarounds rather than automate workflow. Workflow can be viewed as a series of steps that are required to complete a task from initiation to completion. These tasks can be found throughout an organization from administration and sales down to the shipping department, and can…

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