Small Business CRM Software
Small businesses have the same challenges as larger firms. They want to improve how they market, sell and provide service to their customers, and they want to use CRM technology to gain an edge over their competition. Where they differ however is how they evaluate and purchase the products and services that can help them to achieve this goal. Larger…
Read MoreSelect a CRM Vendor Committed to Your Success As an executive of a company servicing the Customer Relationship Management software sector, CRM has become a bit of an oxymoron for me. I believe that building long term business relationships with your customers requires a commitment to providing quality products and great customer service. This traditionally involves reaching out to your…
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Read MoreWhat makes one CRM software provider better then another? In today’s competitive environment it’s typically not a specific feature or function. Unfortunately too many companies focus all their attention specifically on a CRM product’s features and price and often end up making the wrong decision. Companies that have chosen Commence CRM as their solution for managing their customer relationships have…
Read MoreWhat’s the difference between low end CRM offerings and the ones that truly provide value? It’s significant if you know where to look. Smaller companies typically have two business challenges — data consolidation and generating new business. Some use contact managers or an Excel spreadsheet to keep track of customers, contacts, notes and e-mail. And when it comes to…
Read MoreSmall business owners are smart operators. They traditionally have to do a lot with very little, wear multiple hats and position their companies to be competitive in a rapidly changing environment. Software tools and applications like CRM software can help them to automate the internal processes that can make them a more effective sales and service organization. Newer cloud based…
Read MoreSmall businesses have been engaged in acquiring CRM software in record numbers and for good reason. New cloud based CRM offerings coupled with low price points have encouraged small to mid-size businesses to join in on the success they have been hearing about for the past few years. For many of these businesses however, success has not come easy. In…
Read MoreWhile some CRM solution providers try to be all things to all people most of the popular CRM programs are designed and targeted at a specific market segment. I have labeled these by Tier. See below: Tier 1 – Enterprise Level CRM Providers While targeted primarily at the Fortune 1000 companies, CRM software providers in this category traditionally have a…
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