Sales Training Resources
Your customers expect previously outstanding levels of service and quality from every supplier. What was sufficient a few years ago is still necessary today, but no longer sufficient.
Read MoreOver the decades that I’ve been involved in sales, I’ve worked with tens of thousands of sales people. Certain negative tendencies — mistakes that sales people make — keep surfacing. Here is number five of my top five. See to what degree you (or your sales force) may be guilty of them. Mistake Number Five: No investment in themselves. Here’s…
Read MoreBy Dave Kahle Q. We do not want to turn sales people into collection agents, but there certainly is a role that sales people can play in the process. Do you have any thoughts? A. Yes, I do. Like you, I don’t want to turn sales people into collection agents. Let’s consider this piece by piece. First, I believe the credit…
Read MoreSales Best Practice #38: Maintains a good filing system, with all the useful information readily available. By Dave Kahle “I’m just not a very organized person.” That from one of my recent seminar participants. “You’ll never be as successful as you could be until you overcome that,” I said in response. If you are not organized, fix it. Highly successful…
Read MoreBy Dave Kahle Remember John Delorean? He was the superstar General Motors executive who started the Delorean Motor Company. When the company began to falter, he was arrested and charged with complicity in a drug deal that some speculated was an attempt to raise money to prop up the company. All of this was big news in Detroit, where I…
Read MoreA best practice for sales people by Dave Kahle, author and leading sales educator. By Dave Kahle Every now and then, I run across an idea which makes a significant impact on me. One such was the idea (I wish I could remember who first said it) that the surest indicator of success was the ability to deal effectively with…
Read MoreThis is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Q. I’ve read your ideas about the need to invest in developing myself. Can you quantify that? How much time and money should I spend on my own education? A. Now that‘s a question I’m rarely…
Read MoreCommence On-Demand, the popular online CRM software for small to mid-size businesses, is helping customers realize a rapid return on their investment through the use of video training. “We know our customers are busy and may not have the time to schedule formal training sessions” says Flo Viau, a senior member of Commence Corporation’s professional services team, “so we are…
Read MoreWhen it comes to what it means to “be yourself,” I can make a good case that it means your values, beliefs and world view – the deeper layers.
Read More