Professional Sales Tips

2 Simple Rules to add Value to Every Sales Call

Adding Value to Every Sales Call

By Dave Kahle / November 9, 2021

Are you wasting your customers’ time? Or adding value every time you call on them? In this pressurized, multi-tasking world, where your customers are expected to produce more in less time, they may be growing less eager to meet with you than they were just a year ago.  Time is more precious today than ever before, and your customers are feeling the…

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Is That Sale Fading Away?

By CommenceCRM / November 1, 2018

You want some feedback and you want to hear that they will be in touch shortly and that the deal is yours, but you just don’t know.

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Dealing with Difficult Customers: Respect, Empathy, and the Crack the Egg Process | DaveKahle.com

Dealing with Difficult Customers

By Dave Kahle / June 5, 2018

Professional sales tips for dealing with difficult customers.

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How strong is your sales structure? DaveKahle.com

Sales managers most common mistakes, #1 of 3

By Dave Kahle / May 31, 2018

A highly focused, strategically-designed sales structure can be one of the company’s greatest assets, as it ultimately shapes the behavior of the sales force.

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Sandler Sales Tip: Badgering a prospect for a meeting rarely ends well. | Sandler.Shulman.com

Just a Half Hour of Your Time

By CommenceCRM / November 27, 2017

Never beg for an appointment. Never force someone to make an appointment.

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Prepare... and you'll be equipped to respond to almost anything. Dave Kahle

Best Practice – Be prepared to handle most common objections

By Dave Kahle / June 20, 2017

If you are prepared to handle the five most common objections you hear, you will be prepared to handle about 90 percent of your customer’s negative comments.

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The customer is not always right

What do you do when a customer becomes abusive with you?

By Dave Kahle / November 3, 2016

Q. What do you do when a customer becomes abusive with you? Loud, screaming, and personally threatening?

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Business etiquette for sales professional

Sales Question and Answer #34 – Business Manners

By CommenceCRM / June 6, 2016

Q. I’m new to sales. I don’t want to make a mistake that could cause problems. Are there any special rules for business etiquette that I should know about?

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Sales Q&A – How to manage customers calling at night?

By CommenceCRM / September 2, 2014

By Dave Kahle Q.  Dave, how can a sales person have a life at night and not be reactive to customers calling at night – seven or eight per night? A. This is really a time management issue. I have a hard time imagining why you would need to receive seven or eight calls every night from customers. I think…

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Sales Q&A – Should I keep calling?

By CommenceCRM / March 26, 2014

Q. My boss recently decided that we must call prospects once every hour, every day, until we get a yes or no, regardless of what they say, or if it’s voicemail. What’s your opinion of this? A. I really think there are two questions here. The first has to do with this practice – Is it a good idea to…

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