Mid-Market CRM Vendor

Are You Paying Too Much for Your CRM System?

By CommenceCRM / November 19, 2012

Be smart at renewal time If you chose a CRM solution over the past 18 to 24 months you may have paid more for that system than you would today.  The CRM software industry that had once been dominated by a few vendors, like Microsoft Dynamics CRM and Salesforce.com, has now become highly competitive and somewhat of a commodity.  In…

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Arm your Sales Team – It’s a War Out There

By CommenceCRM / October 5, 2012

Sales are the driving force of any business. With competition getting tougher and tougher it is imperative that you develop, train and coach your sales team to be the best they can be.  Experienced sales managers can train sales representatives to be better qualifiers and closers, but salespeople need more than basic sales training to be successful.  They need the…

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Small to Midsize Companies Need Better Sales Processes

By CommenceCRM / September 20, 2012

Small to midsize companies now have access to the same tools and best practices as the big guys to automate the lead qualification and sales management process.

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Is Management to Blame for CRM Failures?

By CommenceCRM / April 4, 2012

Get Motivated By Value Not Price The CRM software sector is in a bit of disarray. There was a time not so long ago when companies would select CRM software products based on the value and return on investment they felt they would realize from the solution they chose. Smart businesses were well prepared and engaged CRM solution providers with…

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What Customers Should Consider When Selecting CRM Software

By CommenceCRM / March 6, 2012

The CRM software sector is highly competitive with dozens and dozens of product offerings that on the surface all appear to be the same.   As a consumer, it is not hard to get confused.  The vendors’ websites typically describe similar features and benefits, the products often look similar and the majority of them are web based and sold as a…

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Online CRM Made Easy

By CommenceCRM / January 25, 2012

Every company looking for an online CRM system wants one with the most functionality, but it’s also got to be easy to use; kind of an oxymoron I think.  There is clearly a correlation between robust functionality and ease of use.  Standalone or what’s known as point solutions that do one or two things very well are by nature very…

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A Quick Analysis of Level One, Level Two and Level Three CRM Software Providers

By CommenceCRM / November 11, 2011

While some CRM solution providers try to be all things to all people most of the popular CRM programs are designed and targeted at a specific market segment. I have labeled these by Tier. See below: Tier 1 – Enterprise Level CRM Providers While targeted primarily at the Fortune 1000 companies, CRM software providers in this category traditionally have a…

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