Manage Customer Relationships

I have great relationships with my customers

By Dave Kahle / June 30, 2017

This myth produces two major obstacles to sales success: it covers up the sales person’s lack of sales competencies, and it prevents them from working smart.

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How to Find the Best CRM for Your Startup

By CommenceCRM / April 14, 2016

CRM is constantly evolving. Find the very best tools for your startup. 

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Customer Support Differentiates CRM Software Providers

By CommenceCRM / December 9, 2013

More and more companies are becoming interested in the customer service aspect of CRM.

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CRM Software Now an Unavoidable Investment

By CommenceCRM / July 26, 2013

In today’s fast paced on demand environment if you are not able to address customer inquiries quickly and efficiently you’re out of business. Organizations big and small need to efficiently manage customer relationships and they can no longer do it with a spiral notebook or an Excel spreadsheet. You need to be agile, social and prepared to engage your customers.…

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Utilizing Twitter to Counteract Negative Customer Reviews

By CommenceCRM / June 17, 2013

Customer relationship management is a delicate balance of responding without seeming defensive. Here are important aspects of an effective Twitter strategy.

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Professional Service is the Differentiator for Commence CRM

By CommenceCRM / January 17, 2013

Customer Relationship Management is all about maximizing the long term business relationship with your customers. In order to do this you need to ensure that you become efficient with how you market, sell and provide service to your customers. The problem here is that this is a significant challenge for most small to mid-size businesses, who often do not have…

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Managing Customer Relationships Doesn’t Have to be a Chore

By CommenceCRM / October 19, 2012

Building quality customer relationships is critical to maximizing the lifetime value of your customers and with the right customer management software this doesn’t have to be a chore.

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