Low Cost CRM

Low-cost CRM vendors expect you to enter your credit card over the internet and do not expect a human to interact with you.

Small Businesses Should Not View CRM as a Commodity

By CommenceCRM / May 21, 2018

Most small business executives view CRM software as a commodity product and it is easy to understand why. Today, there are several hundred solution providers that cater to the small business community.  They all offer the same basic functionality for managing accounts and contacts, activities, notes, e-mail and in some cases a sales forecast.  In fact, the market has become…

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Free CRM - did you expect more?

Don’t Be a Bargain Hunter When Selecting CRM Software

By CommenceCRM / January 26, 2017

The CRM sector is chock full of free and low cost solutions. Other than acting as an automated Rolodex these provide little value to your business.

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Cheap CRM – When Will the Foolishness Stop?

By CommenceCRM / May 2, 2014

The CRM software sector has gone wild with vendors, obviously struggling to sign up new customers, pulling out all the stops. It started with cookie-cutter emails saying “See us in the 2014 CRM review!” which everyone knows you have to pay to be in, but at least it was professional. What has happened recently is not. Clearly the companies creating…

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Quality Service Comes at a Cost

By CommenceCRM / April 4, 2014

By Larry Caretsky I recently wrote an article titled “CRM: A Race to the Bottom” where I discussed the cut throat competitive nature of the customer relationship management software industry where vendors are doing almost anything to attract new customers. I am afraid that there will not be any winners in this race, but there will be a loser and…

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CRM: A Race to the Bottom

By CommenceCRM / March 6, 2014

These companies offering a free or low cost solution are quickly realizing that this is not a sustainable business model.

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Commence CRM – The Best Choice for Small to Mid-Size Businesses

By CommenceCRM / February 20, 2013

Competition in the online CRM software sector is intense and growing as more players seem to enter the space every day. While companies like Microsoft Dynamics CRM and Salesforce.com CRM are mainstream players that are trying to be all things to all people, several other CRM software providers are now challenging these companies with similar offerings that have been designed…

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