Implementing CRM
The key to success is selecting the right CRM company that offers not only the software, but the service and support that will ensure your success.
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Successful firms view the implementation of CRM as a critical next step to improving their business performance, and are willing to put in the commitment.
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As a sales executive I can tell in just a few minutes if the company I am talking with is going to be successful with our software.
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Four questions to ask yourself to determine if you are ready for a CRM solution.
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Even experienced sales professionals can lose focus when working on multiple opportunities simultaneously – having a CRM coach can help.
Read More Three critical components must be in place to ensure the success of any software implementation. Let’s take a look at each one.
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CRM software holds the promise of improving efficiency within your organization by automating the front office business processes that impact sales and customer service. There are dozens of CRM software programs to choose from and all at different price points. Some offer comprehensive functionality across multiple departments and some are more targeted at automation of contact management and sales. Thanks…
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In today’s fast paced on demand environment if you are not able to address customer inquiries quickly and efficiently you’re out of business. Organizations big and small need to efficiently manage customer relationships and they can no longer do it with a spiral notebook or an Excel spreadsheet. You need to be agile, social and prepared to engage your customers.…
Read More Got your attention haven’t I and isn’t this exactly what small businesses want to hear? It sure is and it’s the “tag line” of the majority of CRM vendors who sell to the small to mid-size business community. Why? Because it’s the only way to sell to this segment of the industry and it works. No one wants to hear…
Read More Ok you are nearing the end of the process. In Step One, you selected the category of CRM vendor best suited for your business and in Step Two you narrowed down your choices to 2-3 vendors. Now you are looking for that one unique differentiator that pushes you in the direction of one vendor or product over the other and here…
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