Customer Success
Here is a recap of 2 recent articles discussing how businesses are using CRM analytics to get a more detailed view of their customers. Get the Full Picture Four best practices for achieving a holistic customer view. One of the main reasons businesses implement a CRM system is to gain a complete, 360-degree view of their customers. However, large enterprises in…
Read More Modern Distribution Management has an article and interview video with 3 tips for selecting the “right” CRM vendor: Picking the right tool and the right vendor is the most important first step to effective use of a customer relationship management, or CRM, system, according to Mark Dancer of Channelvation, featured in MDM’s recent episode of Executive Briefing. You have to pick…
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