CRM

Gaining Market Share in a Difficult Economy

By CommenceCRM / December 5, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle The problem with relationships By Dave Kahle In the B2B world, the relationship between the customer and the vendor, and more specifically, the vendor’s sales person, can be of utmost importance. It doesn’t take long in the business to understand that…

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Beliefs that limit sales people – Good salespeople are good talkers

By CommenceCRM / November 13, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Article By Dave Kahle “He has the gift of gab.  He’ll make a good sales person.”  It’s been a while since I last heard that expression.  The idea is, of course, that sales people are good talkers.  If you are…

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Persistence Leads to Increased Sales Performance

By CommenceCRM / October 17, 2012

This is a best practice for sales people by guest poster Erica Bell. Now, you’re probably thinking you’ve heard this many times before – how being persistent while on a call or making a pitch can improve your results. However, this article isn’t just about being persistent; it isn’t enough to just keep trying. Continuing your sales efforts at the right time and…

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Thinking about Sales: It’s all about the Risk!

By CommenceCRM / October 10, 2012

Three strategies for reducing the risk in sales.

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Using CRM to Shorten the Sales Cycle

By CommenceCRM / August 22, 2012

One of the biggest dangers in sales is letting a prospect hang out there too long.  Most sales people will tell you that time is traditionally your enemy and not your friend.  The longer a prospect waits to move forward; the risk of losing the deal greatly increases. Today’s sales professionals are constantly in a race against the clock. Not…

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StandOutSales.com Lists Commence CRM in Top 10 CRM Software Solutions for Small Business

By CommenceCRM / June 28, 2012

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EnterpriseFeatures.com Lists Commence CRM Number 1 for SaaS CRM Software Providers

By CommenceCRM / March 30, 2012

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Use Online CRM Software to Connect With Your Customers

By CommenceCRM / March 23, 2012

You have probably heard the old saying: “Leave your customers alone and they will go away“. In today’s business environment staying in touch with your customers is paramount to achieving a level of service that drives customer loyalty. While the human touch is important for building rapport and ensuring that your customers are pleased with your product or service, CRM…

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Commence Wins Round One of Capterra’s CRM Software Challenge

By CommenceCRM / March 20, 2012

If you have been following Capterra’s CRM Madness online tournament you know that thanks to your support Commence CRM has moved into round two of the CRM vendor challenge. While this is exciting we need to call on you one more time so others can learn about the value they can realize from Commence CRM.  Please take a moment to…

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Implementing a CRM software system is essential

By CommenceCRM / February 29, 2012

CRM software is essential, but how can you be sure? Often businesses are bombarded by products, solutions and campaigns highlighting different business needs. Therefore deciphering what is relevant can often be a difficult task for organizations. CRM software is one business solution that cannot be ignored.  In the case of customer relationship management knowledge is power. The argument ‘what you…

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