CRM Software Small Business

Commence CRM Battles Industry Leaders in Europe

By CommenceCRM / February 27, 2013

Commence is a pure play CRM solution provider for small to mid-size companies.

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Are You Paying Too Much for Your CRM System?

By CommenceCRM / November 19, 2012

Be smart at renewal time If you chose a CRM solution over the past 18 to 24 months you may have paid more for that system than you would today.  The CRM software industry that had once been dominated by a few vendors, like Microsoft Dynamics CRM and Salesforce.com, has now become highly competitive and somewhat of a commodity.  In…

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Arm your Sales Team – It’s a War Out There

By CommenceCRM / October 5, 2012

Sales are the driving force of any business. With competition getting tougher and tougher it is imperative that you develop, train and coach your sales team to be the best they can be.  Experienced sales managers can train sales representatives to be better qualifiers and closers, but salespeople need more than basic sales training to be successful.  They need the…

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Two Common Mistakes SMEs Can Avoid When Selecting CRM Software

By CommenceCRM / August 17, 2011

I think we can all agree that most company executives are not professional software evaluators and as such often overlook some of the key decision criteria that are critical to making the right or the wrong decision.  Selecting the right CRM software requires you to first identify what business challenges you are trying to address and what resources you are…

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CRM Software Underutilized in Smaller Businesses

By CommenceCRM / May 20, 2011

CRM Failure Rate Remains High In order to gain a competitive edge or simply compete against larger corporations, mid-size and smaller enterprises need to take advantage of the same technology the bigger guys are using.  Many are turning their attention to Customer Relationship Management software or CRM as a tool to automate and improve how they market, sell and provide…

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Are Desktop CRM Solutions Giving Way to Software as a Service (SaaS)?

By CommenceCRM / December 24, 2009

Businesses looking for customer management software solutions better known as CRM, have numerous alternatives to choose from, but for those looking specifically for desktop or on premise CRM software, the options appear to be fewer and fewer.  There are still a few low end contact managers such as Sage ACT, Avidian Prophet and Highrise, but they are not CRM solutions…

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