Contact Management

Sales Best Practice #19 – Keep your key contact details updated

By CommenceCRM / February 29, 2016

Best Practice # 19: Keeps track of all the names, titles, and positions of all the key contact people within every account.

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It’s Time to Upgrade from Contact Management Software

By CommenceCRM / March 20, 2013

There was a time long ago when contact management products like ACT!, Goldmine and Maximizer provided good value for people looking to manage contacts, their calendar and their activities. But limited functionality, troublesome synchronization of data, and lack of mobile access has now made these products obsolete.  The good news is that there is a completely new generation of products…

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Sales Best Practice #2 – Broadens the relationship with good customers by proactively introducing them to other employees

By CommenceCRM / March 13, 2012

A Best Practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople understand that the more comfortable the customer is with their company, the less risk the customer perceives there to be in dealing with them, and the more likely it is that the customer will prefer their company as…

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Contact Management and CRM – Time to join forces

By CommenceCRM / March 12, 2012

Contact management is an increasingly difficult task. Through the development of technology such as smart phones and tablets, contact details are now increasingly elaborate and across many platforms, like social media, email addresses, residential addresses, cell phone numbers, Skype details, twitter accounts etc. Therefore managing your contacts can be a time consuming task. Within these varying types of contact details…

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Customers Share Thoughts on Future Product Releases

By CommenceCRM / October 11, 2010

Commence Corporation customer relationship survey results for 2010. Customers share their thoughts on service and future product releases in this CRM survey.

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“If it ain’t broke, don’t fix it” does not apply to your customer relationship management application programs

By CommenceCRM / January 25, 2010

Much of today’s small business for profit and not-for-profit application software was written over a decade ago. The million dollar question is: Are these applications still worth running ? Considering all of the technology innovation that has occurred since then, can we expect an application designed and built with yesterday’s technology for yesterday’s business world to fit today’s? The answer…

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